Why all businesses should outsource their software development?
-What is Global Outsourcing?
Outsourcing is an allocation of specific business processes to a specialist external service provider. Most of the times an organization cannot handle all aspects of a business process internally. Additionally, some processes are temporary and the organization does not intend to hire in-house professionals to perform the tasks.
-How Global Outsourcing works?
1- Your organization’s “strategic objectives” (sometimes referred to as “goals”) are statements of what you’re trying to achieve. They make up the key components of your strategy at the highest level. You can think of them as “stepping stones” between your organizational strategy and your measures (which are used to track the progress of each strategic objective).
2- Two categories BPO is often divided into are back office outsourcing, which includes internal business functions such as billing or purchasing, and front office outsourcing, which includes customer-related services such as marketing or tech support.Back office outsourcing offers organizations services to help manage tasks like data entry, data management, surveys, payment processing, quality assurance and accounting support. Back office tasks are integral to a company’s core business process and help keep the business running smoothly.
3- Outsourcing options: BPO that is contracted outside a company’s own country is sometimes called offshore outsourcing. BPO that is contracted to a company’s neighboring country is sometimes called nearshore outsourcing, and BPO that is contracted with the company’s own county is sometimes called onshore outsourcing.
4- Explore Partnerships: Find the best offshore company, for Quality, Time and Price of the service.
5- Metrics for Measuring Outsourcing Effectiveness: A)Service level — B)Service quality — C)Vendor management issues — D)Total cost reduction — E)Unintended consequences — F) Better use of HR resources.
-Which are the advantages for a company to outsource?
A)Control IT Costs: Outsourcing converts fixed IT costs into variable costs and allows you budget effectively
B) Reduce Labor Costs: Outsourcing lets you focus your human resources where you need them most.
C)Trained, Experienced, Qualified, Certified: If you’re not IT trained, how do you assure an employee is qualified?
E)Increase Efficiency and Competitiveness: Organizations that try to do all IT Services in-house themselves can have much higher Costs.
F)Quickly Implement New Technology: A quality outsourced IT service organization will have the resources to start new projects right away.
G)Stay Focused on Your Core Business: Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.
H)Reduce risk: Outsourcing providers assume and manage much of this risk for you.
I)Level the Playing Field: Outsourcing can help small companies act “big” by giving them access to the similar technology.
L) Compliance and Security: By outsourcing a qualified Manages Services company you can rest assured that your Company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.
– How global outsourcing is changing the labor market?
In order to scale business efficiently, fast-growing companies need to be agile and smart with time and resources.
These companies also need a comprehensive view on how they want their customer service offering to operate — and whether they’re equipped to deliver the best hands-on support to their customers.
Every business has its core competencies. For example, if you run a fast-growing tech company like Uber or Lyft, your core competency is offering a platform that matches drivers with those in need of a ride.
But there is a whole lot more to running a successful business than developing core strengths. For example, in addition to matching riders with drivers, Lyft must vet its drivers, run a payment platform, and handle customer inquiries and complaints. These activities, which sit outside of the primary mission of the company, are all essential to the business continuing to run smoothly.
If there is one solution that many business owners and senior managers agree on, it’s that when your business must solve problems outside of your company’s core competencies, it often makes sense to outsource. A trusted and specialized business process or contact center outsourcing partner can complete a number of tasks more efficiently, at lower costs and at higher volumes.
So what are u waiting for? → Join the Global OutSourcing Revolution !!